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What You Should Know Before You Start

Using 75bf — including making deposits via bKash, Nagad, or Rocket — means you accept these conditions. Eligibility depends on your local law and the region from which you access the platform.

Jurisdiction-dependent accessAccount holder responsibilitiesbKash, Nagad, Rocket payment termsData handling and retentionContact path for legal queries
75bf What You Should Know Before You Start
HOW WE HANDLE IT

Data, Security and Account Integrity at 75bf

We keep your account data only as long as it is needed for the purpose it was collected — whether that is verifying a Rocket withdrawal, maintaining a transaction record, or responding to a support query. You can request a summary of what we hold or ask us to correct an inaccuracy by contacting support with your account reference.

Data Retention Transaction records — including bKash, Nagad and Rocket payment logs — are retained for the period required by our operational obligations, then deleted or anonymised.
Account Security Your account uses OTP verification on login and on withdrawal requests. Do not share your PIN or OTP with anyone, including anyone claiming to represent 75bf.
Cookie Use We use session cookies to keep you logged in and preference cookies to remember your wallet selection. You can clear these from your browser or mobile app settings at any time.
Requesting Changes To update account details, correct personal data, or close your account, go to account settings or contact support. Changes tied to your wallet — bKash number, Nagad number — require identity verification before they take effect.
LEGAL CONTACT PATHS

Reach Us on a Legal or Account Matter

If you have a question about your rights, a specific clause in our conditions, or how a bKash or Nagad transaction is recorded against your account, our support team is the right first stop. Raise your query through any of the channels below and include your account reference so we can respond to the correct record.

Live Chat Open the live chat window inside your account dashboard. Quote your account number and the clause or transaction you are asking about for a faster response.
Email Support Send your legal or account query to our support address listed in the help section. Attach any relevant transaction reference — bKash, Nagad, or Rocket receipt numbers are useful.
Account Help Page The help section inside your account covers common legal questions: data requests, account closure steps, and how to dispute a transaction recorded against your wallet.

Legal Questions We Hear Most Often

These are the questions we get most often about account eligibility, data rights, and how our conditions work in practice. If your question is not here, reach out through live chat with your account reference ready.

Eligibility depends entirely on your local law and the region you access from. We do not make that determination for you. Check your local regulations before opening an account or depositing.

We hold the information you provided at registration, your transaction history including bKash and Nagad records, and support correspondence. Contact us to request a summary of your specific data.

Contact support through live chat or email with your account reference and the correction needed. Wallet-linked details like your Rocket number require identity verification before we update them.

Yes. We may suspend or close accounts that breach these conditions, where required by applicable rules, or where we cannot verify eligibility. You will be notified through the contact details on your account.

We communicate updates through the platform. Continuing to use your account — including making a bKash or Nagad deposit — after an update means you accept the revised conditions.

Raise it directly with our support team by live chat or email. Include your account reference and the specific clause or transaction so we can review the exact record and respond accurately.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.