What Information We Collect and Why
When you register, we collect your name, email address, contact number and the payment method you choose — bKash, Nagad or Rocket. We record this to verify your account and process withdrawals accurately. Every deposit you make through a mobile wallet creates a transaction record tied
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to your account ID. We keep that record to resolve disputes and to confirm payment clearance. If you contact our support team, the message content and your account reference are stored so we can follow up consistently. We also collect device data — browser type, operating
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system, IP address — to detect unusual login activity and protect your account from unauthorised access. We do not sell your personal information to third parties. Data shared with payment processors like bKash, Nagad or Rocket is limited strictly to what those services need to complete
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the transaction. Your data is stored on servers with SSL encryption. Retention periods apply: account data is held while your account is active and for a period after closure as required by applicable regulations. You may request a copy of your stored data or ask us
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to delete it by writing to our support channel. Availability of this platform and the rights described here depend on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.